Front Office Executive - Bardhaman

Location: Bardhaman, West Bengal

Job Description:
We are seeking dynamic and customer-focused Front Office Executives for our hospitality properties in Bardhaman. The role involves managing guest check-in and check-out processes, handling phone calls, responding to booking inquiries, and ensuring a smooth and welcoming experience for all visitors.

Key Responsibilities:

• Greet and assist guests during check-in and check-out.

• Manage incoming calls and address customer queries promptly.

• Handle booking and reservation-related inquiries.

• Coordinate with other departments to ensure excellent guest service.

• Maintain a professional and welcoming front office environment.

Requirements:

• Excellent communication and interpersonal skills.

• Basic computer knowledge.

• Previous experience in hospitality or front office roles is preferred.

• Pleasant personality and a customer-first attitude.